Comments on: Yahoo’s Domain Service is a Rip Off

By: Peggy Muraco

Peggy Muraco — Thu, 25 Mar 2010 00:38:37 +0000

I agree with everyone else, DON’T BUY YOUR DOMAIN NAME FROM YAHOO! I got stuck again this year paying another $34.95 for ONLY A DOMAIN NAME! This is a trick – you have to pay the $34.95 in order to get the domain name transferred, but when you pay, you realize that you just paid for another year, so you want to use the $34.95 that you got tricked into paying. Yahoo says to cancel the service prior to expiration, but they refuse to email me on my default email. Instead they email me on the email I never check in spite of changing this numerous times. I was ticked off last year and now I got socked again. Domain names are only $9.99 everywhere else except Yahoo. Don’t even get suckered into that phony intro rate, or you will be in the same position that all of us are in by getting tricked year after year. Stay away from Yahoo. I can’t believe our government isn’t doing something about this garbage going on with Yahoo.

By: Greg

Greg — Thu, 30 Jul 2009 23:04:50 +0000

Call their support at: 866-858-8106. I just called and the dude was great and helpful. Told me that it didn’t make sense for me to be charged a year later.

He said the refund will go through in a couple of days.

Also made sure my account is properly canceled in the Small Business control panel

By: Greg

Greg — Thu, 30 Jul 2009 22:46:40 +0000

Just had this happen to me! I was charged $34.95 for a domain that has been with GoDaddy for OVER A YEAR!

WHat a RIPOFF!

By: Eric Paul

Eric Paul — Fri, 26 Jun 2009 13:15:19 +0000

It’s worse than that. After the domain has been moved to another registrar they WILL STILL BILL YOU a renewal fee, $4.95 to register the domain and $34.95 to renew it. RENEWEL ON A DOMAIN THEY DON’T EVEN MANAGE! They force you to log in and “cancel your plan” to keep from being billed for “domain renewal”.
Here is the e-mail:
Thanks for using Yahoo! Domains. We’re writing to remind you that it’s time for the annual auto renewal of your service.
Your Domains plan, associated with the domain xxxxxxxx.com, xxxxx.com, will renew on 06/28/2009. If your billing information is up-to-date, there’s no need to do a thing (except keep enjoying your service).
Important note: Beginning on July 1, 2008, Yahoo!’s annual domain renewal price increases to $34.95 per year.
Do yourself a favor and DON’T DO ANY BUSINESS with YAHOO. They will try to cheat you by hoping you ignore their reminder and bill you for a service they no longer perform.

By: Kieran Hawe

Kieran Hawe — Fri, 01 May 2009 00:51:49 +0000

You arent the first to bring up lawsuit over Yahoo Domains

By: Tommy

Tommy — Fri, 01 May 2009 00:44:08 +0000

Class Action Lawsuit?

I am serious. they just gouged me.

By: The Fitness Diva

The Fitness Diva — Sat, 24 Jan 2009 02:36:18 +0000

I just had the same experience as Jonathan. I buy the bulk of my names from Godaddy, but to diversify a bit, I bought 6 names from Yahoo last year @ 9.95 per domain name. Upon being notified this year that my domain renewal price was going up to 34.95 per, I transferred the names to Godaddy, who is, if nothing else, fair, and reasonably priced ALWAYS.
Don’t you know that these Yahoo bastards charged me 34.95 for one of the names anyway AFTER the transfer, and managed to get hold of m new credit card info somehow in order to do it? THAT is not just puzzling to me, because I never used the new card with them (the old one got lost, so I got a new one, which Yahoo DIDN’T have, or they would have charged me already for those renewals), but it really is an unlawful thing to do….sneaky, underhanded,VERY corrupt tactics this company uses. I will NEVER buy anything from them again, and will warn others not to either. I now have to go into a dispute with them somehow to get my 34.95 back for the domain name that is NO LONGER REGISTERED WITH THEM. They SUCK! I’m surprised that such a well known company gets away with such behavior.

By: Jonathan Beacher

Jonathan Beacher — Thu, 22 Jan 2009 01:26:50 +0000

Beware! Yahoo charges $34.95 for your domains EVEN AFTER you transfer your domains away from YAHOO! It is their standard policy to continue charging unless AFTER you transfer your domains to a new registrar you also know to log into your Yahoo account and CANCEL YOUR SERVICE, yes, it’s there hidden in the fine print. Otherwise, they charge your card $34.95 on the domain expiration date even though they are no longer the registrar! They charged my Visa $34.95 5 times for 5 domains I had previously moved to GoDaddy.com. I am filing a complaint on this practice with the FTC Federal Trade Commission, since Yahoo is essentiallycharging you for providing no service whatsoever. I tried to complain, but it is stated in their fine print that they will continue charging for service unless you cancel the account, which by the way, you cannot do at the same time you are transferring the domains. You must wait until after they transfer, then remember to back and cancel the account. Unbelievable, but very true. I am canceling every service for all my clients with Yahoo now as a result and moving them to GoDaddy.com, I am a web designer but I insist my clients not do business with Yahoo anymore due to their sneaky business tactics.

By: Richard

Richard — Sun, 11 Jan 2009 04:46:53 +0000

I am as shocked as everyone else here at Yahoo’s massive price increase for Domain hosting,
$34.95 up from $9.95 is an absolute rip-off.
Obviously they are not interested in small business clients anymore.
In fact the whole Yahoo site seems to be geared towards brainless teenagers.
So goodbye Yahoo its been nice knowing you and I wonder how many others will be cancelling their Yahoo domains, say a million or so people which equates to $10 million loss for Yahoo, maybe chapter 11 is on the cards, or perhaps they will ask for a government bailout when they finally crash

By: rippedoff by yahoo domains

rippedoff by yahoo domains — Sat, 03 Jan 2009 07:15:22 +0000

Not only that but they use very very dirty tactics to gouge you.

I was a bit slow transferring my domain out but I initiated the process before their autobilling date ie about 2 weeks before expiry. Having paid the new registrar, I went over to Yahoo Small Business (YSB) to say that they were history.

First I tried cancelling the plan, and this was before the autobilling date, to try to stop the autobilling. Here’s the first shocker, you go thru a few screens and finally it flashes a warning to not cancel the plan until the transfer is completed because you’ll lose all access to your control panel. It was like a threat … they might not co-operate in processing your transfer once you cancel. And this is with some two weeks before the expiry of what you paid for the current year!

I didn’t cancel thru their systems fearing my transfer will be jeopardised. So I look for a way to write to them. I look thru yahoo.com and find a “contact us” page . And F***, it’s an unending loop thru this and that help page with no F**king email address.

Desperate, I manage to find a contact us form where I could type in a message and I think that went to some technical dept. In all honesty, F**king yahoo, those bast***ds, are not interested in dealing with you as a human being!

A few days later, someone writes to me asking me for info to verify my identity. And that was sent to an email address they found on my account! For god’s sake, I’m in a different country and I’ve always communicated with them thru email. WTF do they need to ask me verification questions? All delaying tactics by unscrupulous bast**ds

I reply and tell them I am moving out because 34.95 does not make any freaking sense. Ciao! I tell them not to auto-bill me. I also tell them I want to cancel but fear that’s going to jeopardise my transfer – what should I do??

Instead of telling me how to go about the cancellation, they ignore me and do not reply till after the autobilling. F**king shit heads!

Oh, did I say that I tried to remove my credit card details from their system? Well, I found out there is no way you can do that! I asked them how and they simply ignored the question. Seriously, do they have any right to hang on to your credit card details indefinitely?

I hope the whole world will know the truth about these unscrupulous bast**ds.

Rip off!